Knowledgebase: cPanel
Reset/Change cPanel Password
Posted by Bill Kish on 26 August 2013 02:22 PM
You can reset your access to your cPanel via our billing system using the following steps:

Log in to the billing system at
Once logged in, click on Services then My Services.
Then go to the right hand side and click View Details.
Then select the Change Password tab, from here you can change your cPanel password

Alternatively, we can reset it for you, however, as a security check we ask that you provide us with:

1 - Your full address (including zip code),
2 - Your phone number ,
3 - The last four digits of the credit card being used to pay for the hosting account .

The above acts as proof of ID so that we may then reset your password.

TotalChoice Hosting, Inc.