Knowledgebase: Billing
Why did you cancel my PayPal subscription?
Posted by Bill Kish, Last modified by Dick DeVance on

When updating financial information in your PayPal account, if the established credit card or bank account information is removed as the funding source for a Subscription payment, the Subscription and Recurring Payments will be cancelled. Canceling a subscription cancels all future scheduled payments of that subscription.

This is a feature of Paypal which we have no control over nor can we determine if your subscription was cancelled due to updating your financial information.

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