Knowledgebase: Billing
Why did you cancel my PayPal subscription?
Posted by Bill Kish, Last modified by Dick DeVance on 08 November 2014 01:11 AM

When updating financial information in your PayPal account, if the established credit card or bank account information is removed as the funding source for a Subscription payment, the Subscription and Recurring Payments will be cancelled. Canceling a subscription cancels all future scheduled payments of that subscription.

This is a feature of Paypal which we have no control over nor can we determine if your subscription was cancelled due to updating your financial information.

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